Privacy Policy

This privacy policy explains how Mondo Piccolo S.r.l., located at 28 Via della Pergola, Florence, Tuscany, 50121, Italy, collects, uses, and protects personal information when you use our online platform or services. Mondo Piccolo S.r.l. is committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Personal information means any information relating to an identified or identifiable natural person. We collect personal information that you provide to us directly, such as when you create an account, place an order, subscribe to our newsletter, fill out a form, or contact us. This may include your name, postal address, email address, payment information, and other details relevant to providing our educational materials, resources, and services. We may also collect information automatically when you visit our site, such as your IP address, browser type, operating system, and browsing behaviour, through technologies like cookies.

We process your personal information on several legal bases. This processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as processing your orders and managing your account. We may also process your data based on our legitimate business interests, for example, to improve our services, for marketing purposes where permitted by law, or to ensure the security of our platform. Processing may also be necessary for compliance with a legal obligation, such as tax and accounting requirements. Where none of these bases apply, we may process your data based on your explicit consent, which you can withdraw at any time.

Your personal information is used to provide and improve our services, process transactions, manage your account, send you updates and marketing communications you have opted into, respond to your inquiries, and maintain the security of our site. We use collected data to understand how our services are used and to develop new features and offerings related to educational materials and resources.

We may share your personal information with third parties only as necessary to provide our services. This includes sharing information with payment processors, shipping companies, or other service providers who assist us in operating our business, provided they agree to keep this information confidential and use it only for the purposes we specify. We may also disclose your information if required by law, such as in response to a court order or governmental request, or to protect our rights, property, or safety, or that of others. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose of processing. When your personal information is no longer needed, we securely delete or anonymize it.

Under applicable data protection laws, you have rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate data, the right to request erasure of your data (under certain conditions), the right to restrict processing, the right to object to processing, and the right to data portability. You also have the right to withdraw your consent at any time where processing is based on consent. To exercise these rights, please contact us using the physical address provided below. You also have the right to lodge a complaint with a supervisory authority, particularly in the country where you live, work or where the alleged infringement of data protection law occurred.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our services are aimed at providing educational materials for early childhood and supporting curriculum development, which naturally involves interaction regarding children. While we may process information about educational needs related to children, we do not knowingly collect personal information directly from children under the age of 16 without verifiable parental consent, except as permitted by law. If we become aware that we have collected personal information from a child without appropriate legal basis, we will take steps to delete that information.

Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for marketing purposes. You can control the use of cookies through your browser settings. Please refer to our separate Cookie Policy, if available on our site, for more details.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this privacy policy or our data processing practices, please contact us by postal mail at:

Mondo Piccolo S.r.l.
28 Via della Pergola
Florence, Tuscany, 50121
Italy